Key Accounts

Services for Key Accounts

Whether you are responsible for one site or hundreds of sites, the high standards of your contractors will be a key factor in your success. A&A Drain Services Accounts Programme has been developed to provide a quick, responsive and quality driven solution to your company’s pipework problems.

Priority Service

Customers receive a priority response to emergencies. Engineers are available 24 hours a day, 365 days a year, so we will be on site whenever you need our assistance.  This reduces the risk of damage and disruption at your sites.

Nationwide Coverage

A network of service centres throughout the UK, equipped with the latest equipment and highly trained engineers, ensure your drainage problems are handled quickly and efficiently. Each branch works to national service standards so customers experience consistently high standards across the country.

A Single Point of Contact

Liaison personnel work closely with customers to ensure service meets your expectations. A dedicated telephone hot line routes your call straight through to staff who know about your business. From bookings to technical, invoicing and administration enquiries, we’re here to help you.

Preferential Rates

As part of our value guarantee policy, customers are awarded preferential rates when they join the programme. And don’t forget – we will not be beaten on price by any like-for-like quotation. GUARANTEED!

Insurance Cover

In the unlikely event of a claim, our liability insurances cover anything from private and domestic work to larger industrial claims – even the most complex of projects.

Customer Care

Our service standards are second to none. Staff will keep you updated on the status of your orders and contact you on completion of work to monitor satisfaction.  All work is guaranteed and any discrepancies in service provision are immediately resolved.